Return & Exchange Policy

Cancellation Policy:

1. Orders can be cancelled only before they are shipped. Once the order has been shipped, it cannot be cancelled.

Exchange Policy (Wrong/Damaged Items Only):

1. We accept exchange requests only if the product received is wrong, damaged, defective, or different from what was ordered.
2. Exchange requests must be raised within 24 hours of product delivery.
3. Requests raised after 24 hours of delivery will not be accepted under any circumstances.
4. Customers must provide clear photos/videos of the product and packaging while raising the exchange request.
5. Once the claim is verified and approved, a replacement product will be arranged.

Important Notes:

• Products must be unused, unwashed, and in their original condition.

• Original tags, labels, and packaging must be intact.

• Customized or personalized products are not eligible for exchange.

• If pickup service is unavailable in your area, you may be required to self-ship the product to our address.

• Exchange approval is subject to verification of the reported issue.

• We do not offer returns or refunds. Only exchanges for wrong, damaged, or defective products reported within 24 hours of delivery will be considered.